Virtual PBX (Private Branch eXchange) is simply a fancy way to describe a telephone system that uses Voice over Internet Protocol (VoIP) instead of the conventional telephone lines. Instead of making room for the hosting switches and wires in your office premises, a third party company manages the virtual PBX (also known as hosted PBX).
What Features Does a Virtual PBX Service Offer?
Many business owners often worry that switching to a PBX service will prevent them from being able to get the features they will need for their business communication – this is not true. If you are seriously thinking about switching to a hosted PBX, you will be glad to know that you will get a variety of features that will be suitable for your business communication needs. You can count on getting features such as conference calls, voice mail, calling logs and so much more! These features are basic offerings of any virtual PBX system.
Here are some of the benefits of switching to a virtual PBX system:
• Cost Savings
Since you do not have to purchase any hardware, switching to a virtual PBX system is less expensive than conventional telephone systems. Many conventional systems are known for having high start-up costs, but virtual PBX service allow small businesses to have access to world-class professional system at an affordable rate.
• Quick Set-up
You do not have to worry yourself silly about how you are going to set up the wires for additional or new systems. You also will not have to employ the services of someone to get the job done. Virtual PBX solution offers a quick and effortless set-up time for businesses.
• Top Notch Service
You may be feeling a little nervous about giving up your conventional land-line, but it is important that you understand that it is for the good of your business. Virtual PBX systems are more highly developed than ever. You do not have to worry about poor sound quality, dropped calls, or other inconsistencies. A virtual PBX system is reliable.
• Awesome Features
A virtual PBX system has a variety of features that conventional services do not have, like the capability to script voice mails.
5 Frequently Asked Questions about PBX Systems
1. What is the difference between virtual PBX system and a standard telephone system?
A standard system has all the switches and wires in your office, which you have to set up or hire someone to get it done. With a virtual PBX system, a third party controls the switches and wires.
2. It is possible to switch my current business telephone number over to the new virtual PBS system?
Yes, it is possible. You can simply port your business number – this can be done when you sign up with a provider.
3. What is the difference between VoIP and Virtual PBX?
Voice over Internet Protocol (VoIP) makes and receives phone calls using your internet connection. Whereas virtual PBX makes use of a third party provider’s internet connection instead of yours – hosted PBX have proven to be more dependable, especially for businesses.
4. How does a virtual PBX system work with a VoIP system such as Google voice or Skype?
A virtual PBX system has more features than a VoIP service. Voice over internet protocol is majorly about placing and making calls, whereas a virtual PBX system is specifically designed to effectively manage and route incoming calls.
5. What are Hosted IP PBX, IPBX, VoIP PBX and PBX?
These are all names for the same thing. PBX, VoIP PBX, IPBX, Hosted PBX and IP PBX can all be used as an alternative for virtual PBX.