If you haven’t heard of EPoS before, then where have you been? EPoS (electronic point of sale) systems offer the latest technology and software to help your business run more smoothly, whether you’re a restaurant owner, retail manager or run your own nightclub. Popular in the retail and hospitality industry for their ease of use and sleek modern looks, EPoS systems are the future, and there are plenty of benefits they can offer to your business! Here are just 5 ways an EPoS system can boost your business.
#1. Integration with other technology
Imagine if you could use your till to scan smartphone voucher app codes? What if you could create interactive eMenus, beamed directly onto tables for customers to order, where their choices are then sent directly to the system and the kitchen for preparation? Many of London’s most forward-thinking restaurants already utilise such advanced technology, and now you could benefit from it too!
#2. Speed up your sales
Serving more customers in your retail business, increasing customer satisfaction, reducing the time taken between taking an order and bringing the customer’s meal to the table – these are all benefits that EPoS can realistically provide to your business! By ensuring that prices and products are easy to update, add and delete from the system, stock management becomes easier, and an intuitive interface makes it easy for staff to find what they’re looking for. A restaurant system which connects directly to a printer in the kitchen saves your staff time and you money, by allowing orders to be keyed into a central point and sent directly to the kitchen for preparation.
#3. Save Time and Money
What if you could provide your waiting staff with a touch-screen table and EPoS software that meant they could take orders directly at the table without having to return to a central till to key them in? Less time spent running back and forth ensures customers receive their food more quickly, enhancing the customer experience, and enabling waiting staff to serve more customers in a short space of time.
#4. Reward Performance
With multiple staff logins, you can track every aspect of your staff’s performance; see who sold the most, see who is making errors and who may be in need of training. You can implement a reward or bonus scheme for the best salesperson or those who make the least errors, motivating your staff further!
#5. Review Staff Training
EPoS systems allow you to see where staff knowledge is lacking – you can spot errors, see who has made them and implement new staff training procedures to prevent mistakes from happening again. This is not only a great way to improve performance, but it also helps ensure that any staff who are afraid about coming forwards to ask for more training get the help they need.
Ultimately, an EPoS system is only as good as the manager who utilises it to boost the performance of her staff, so make sure you’re aware of all the features your new system provides and use them to benefit your business!