Also information on appeals, disputes and complaint claim forms.
Good questions, well, I would call the regional VA office for your area. Lenders have a lot of leeway when it comes to interpreting VA guidelines they can also put overlay over the rules. For example VA itself does not have credit score requirements but all the investors do so in order to sell a VA loan on the secondary market additional restrictions are put in place.
I guess my big question to you is why did they deny you a loan?
Depending on that reason it may just come down to repackaging it in a more positive light.
Visit www.EquityVALoan.com for more info.